This product is under warranty against factory defects for a period of two (2) years from the date of shipment.

For customers within the lower 48 States of the continental United States, LW Measurements will pay for freight both ways for the first 30 days after purchase. After 30 days expire the customer is responsible for shipping the product back to us. After the product is received we will inspect them and as necessary we will repair or replace and will ship the product back to the customer at our expense.

For customers outside the lower 48 States, including Mexico, Canada, Puerto Rico, Hawaii, Alaska and all other countries, customers must pay shipping to and from our warehouse.

Our warranty does not cover misuse or neglect including but not limited to: battery damage, water damage, overloading, or chewed or cut wires. If the product is found to have been misused or damaged by the customer we are not responsible for the cost of returning the scale.